LS Instruments

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Service Plans

At LS Instruments, we understand the importance of reliable, high-performance equipment to support your research and development work. To ensure that your analytical instruments operate at their best, we offer comprehensive service plans tailored to meet your needs.

An analytical instrument is more than just a one-time investment - it is a sensitive and critical part of your R&D infrastructure. Over time, instruments can show signs of wear, misalignment or performance degradation due to regular use or environmental factors. Without proper maintenance and servicing, these issues can affect data accuracy, reduce efficiency and increase downtime.

Regular maintenance will ensure that your instrument remains in optimal condition and delivers consistent and accurate results throughout its lifetime.

Why Choose LS Instruments Service Plans?
  • Optimal Performance: Regular maintenance, calibration and software updates keep your instruments running smoothly, delivering precise and reliable results.
  • Extended Lifespan: Proactive care reduces wear and tear, ensuring your instruments remain operational for years to come.
  • Reduced Downtime: Swift support minimizes disruptions, allowing you to stay on schedule.
  • Expert Support: Our team of highly trained specialists ensures your equipment is maintained to the highest standards.
Our Service Plans Include
  1. Preventive Maintenance

    • Regular inspection and cleaning of key components
    • Replacement of critical parts to prevent unexpected failures
    • Adjustment and calibration to maintain accuracy and reliability
  2. Priority Support

    • Dedicated customer service channels for rapid assistance
    • Faster response times for troubleshooting and repairs
  3. Comprehensive Repairs

    • Coverage for unexpected repairs, including labor and parts
    • On-site and remote service options for convenience
  4. Software Updates

    • Access to the latest firmware and software upgrades to ensure compatibility and enhanced functionality
  5. Training and Consultation

    • Expert guidance for optimizing instrument performance and addressing application-specific needs
    • Access to exclusive webinars and workshops
​Customized Plans for Your Needs

We offer flexible service plans that can be tailored to the specific requirements of your laboratory. Whether you need annual maintenance, extended warranties, or on-demand support, we have a solution for you.

 

Preventive Maintenance (PM)

LS Instruments offers a comprehensive Preventive Maintenance service to ensure the reliability and accuracy of your analytical instruments. This service is an integral part of the service plans and is designed to extend the life of your equipment, minimize downtime and ensure optimum performance. Our preventive maintenance includes the following key steps:

  1. Performance Check:
    A thorough evaluation of your instrument's current condition and performance is conducted, ensuring all functionalities meet the expected standards. This step identifies any deviations or potential issues that could affect the accuracy and reliability of your measurements.

  2. Realignment and Calibration:
    Our skilled technicians meticulously perform any necessary realignment of optical and mechanical components and assess whether further adjustments can enhance the instrument's performance. Critical calibrations are carefully performed to maximize operational accuracy, precision and efficiency.

  3. Service Report:
    After completing the maintenance, we provide a detailed service report. This document includes the results of the performance checks, any adjustments made, and recommendations for continued optimal use. This ensures transparency and serves as a valuable record for your quality management processes.

By choosing LS Instruments' preventive maintenance, you can confidently rely on your analytical instruments to deliver consistent, high-quality results while reducing the risk of unexpected breakdowns.